Shipping Policy

Spring Festival Delays

During mid-late January of 2023 the “Spring Festival” is celebrated, which is the most significant public holiday in many countries, including those in which many of our products are manufactured or warehoused. During the “Spring Festival” most businesses, including many international postal services, close for up to two weeks. This will result in processing and shipping delays of up to 10 business days for orders placed during this time. Regular shipping and processing times will resume on January 29.

Shipping in the US

  • We offer FREE shipping on all US orders over $75 USD.
  • All US orders under $75 USD will incur a $3.95 shipping fee.
  • Tracking information is available for all US orders.
  • Tracking information can take several days to update. If you do not see tracking updates, please try again in a few days.
  • Most products are shipped directly from our partnered manufacturers in Central and Southeast Asia.
  • Products may be shipped separately in order to expedite shipping times. In this case, a tracking number will be provided for each parcel.
  • All US orders are shipped by US Postal Service product in partnership with other air mail services.
  • Please allow for 1-5 business days for processing and to 2-3 weeks for shipping within the United States.
  • On less than 5% of orders, circumstances beyond our control during the shipping process may cause shipping times to slightly exceed 3 weeks. 
  • Ordering with Modern Undies is risk-free. In the unlikely case that your order has not arrived within 8 weeks of shipment and tracking information has not updated in 7 days, you are eligible for a full refund or to have your items resent free of charge.

Shipping outside the US

  • Worldwide shipping is available.
  • All international orders (outside the US) will incur a flat rate charge for shipping and VAT (if applicable).
  • International orders are shipped either by e-packet, which is a US Postal Service product, or by other air mail.
  • Tracking information is available for all e-packet orders and most air-mail orders.
  • Tracking information can take a few days to update. If you do not see tracking updates, please try again in a few days.
  • In order to expedite shipping times, some products may be shipped separately. 
  • Most products are shipped directly from our partnered manufacturers in Central and Southeast Asia.
  • Products may be shipped separately. In this case, a tracking number will be provided for each parcel.
  • Please allow up to 1-5 days for processing. Most international orders arrive within 2-4 weeks. Shipping to certain countries may take as long as 8 weeks. If you would like to know whether shipping to your country requires a longer shipping time, you may contact us here.
  • Shipping times vary by destination country. For specific estimates on how long it will take to ship to your country, and for any other questions, you can contact us here.
  • Ordering with Modern Undies is risk-free. In the unlikely case that your order has not arrived within 10 weeks of shipment and tracking information has not updated in 7 days, you are eligible for a full refund.
  • We do not ship to select countries including North Korea, Iran, Uruguay, and several others.